SEGMENT INFORMATION (Details) |
9 Months Ended | 12 Months Ended | 24 Months Ended | ||
|---|---|---|---|---|---|
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Sep. 30, 2020
USD ($)
segment
client
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Sep. 30, 2019
USD ($)
client
|
Dec. 31, 2019
USD ($)
|
Dec. 31, 2018
USD ($)
|
Dec. 31, 2019
USD ($)
|
|
| Segment Information | |||||
| Number of segments | 1 | 1 | |||
| Revenue | $ 8,101,000 | $ 20,876,000 | $ 26,439,000 | $ 1,034,000 | |
| Number of clients representing 10% or more of the company's total revenue | 0 | 0 | 0 | ||
| Revenue recognized at a point in time | |||||
| Segment Information | |||||
| Revenue | $ 6,113,000 | $ 18,655,000 | 22,758,000 | 751,000 | |
| Revenue recognized over time | |||||
| Segment Information | |||||
| Revenue | 1,988,000 | 2,221,000 | 3,681,000 | 283,000 | |
| Product | |||||
| Segment Information | |||||
| Revenue | 6,113,000 | 18,655,000 | 22,758,000 | 751,000 | |
| Service | |||||
| Segment Information | |||||
| Revenue | 1,988,000 | 2,221,000 | 3,681,000 | 283,000 | |
| Americas | |||||
| Segment Information | |||||
| Revenue | 3,334,000 | 13,412,000 | 15,801,000 | 1,034,000 | |
| Americas | Product | |||||
| Segment Information | |||||
| Revenue | 2,372,000 | 11,561,000 | 12,746,000 | 751,000 | |
| Americas | Service | |||||
| Segment Information | |||||
| Revenue | 962,000 | 1,851,000 | 3,055,000 | $ 283,000 | |
| EMEA | |||||
| Segment Information | |||||
| Revenue | 3,299,000 | 6,250,000 | 8,993,000 | ||
| EMEA | Product | |||||
| Segment Information | |||||
| Revenue | 2,411,000 | 5,909,000 | 8,430,000 | ||
| EMEA | Service | |||||
| Segment Information | |||||
| Revenue | 888,000 | 341,000 | 563,000 | ||
| APAC | |||||
| Segment Information | |||||
| Revenue | 1,468,000 | 1,214,000 | 1,645,000 | ||
| APAC | Product | |||||
| Segment Information | |||||
| Revenue | 1,330,000 | 1,185,000 | 1,582,000 | ||
| APAC | Service | |||||
| Segment Information | |||||
| Revenue | $ 138,000 | $ 29,000 | $ 63,000 | ||
| X | ||||||||||
- Definition The number of customers that individually represent 10 percent or more of the company's total revenue. No definition available.
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| X | ||||||||||
- Definition Number of operating segments. An operating segment is a component of an enterprise: (a) that engages in business activities from which it may earn revenues and incur expenses (including revenues and expenses relating to transactions with other components of the same enterprise), (b) whose operating results are regularly reviewed by the enterprise's chief operating decision maker to make decisions about resources to be allocated to the segment and assess its performance, and (c) for which discrete financial information is available. An operating segment may engage in business activities for which it has yet to earn revenues, for example, start-up operations may be operating segments before earning revenues. Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
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| X | ||||||||||
- Definition Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table. No definition available.
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