General form of registration statement for all companies including face-amount certificate companies

SEGMENT INFORMATION (Details)

v3.20.4
SEGMENT INFORMATION (Details)
9 Months Ended 12 Months Ended 24 Months Ended
Sep. 30, 2020
USD ($)
segment
client
Sep. 30, 2019
USD ($)
client
Dec. 31, 2019
USD ($)
Dec. 31, 2018
USD ($)
Dec. 31, 2019
USD ($)
Segment Information          
Number of segments 1   1    
Revenue $ 8,101,000 $ 20,876,000 $ 26,439,000 $ 1,034,000  
Number of clients representing 10% or more of the company's total revenue 0 0     0
Revenue recognized at a point in time          
Segment Information          
Revenue $ 6,113,000 $ 18,655,000 22,758,000 751,000  
Revenue recognized over time          
Segment Information          
Revenue 1,988,000 2,221,000 3,681,000 283,000  
Product          
Segment Information          
Revenue 6,113,000 18,655,000 22,758,000 751,000  
Service          
Segment Information          
Revenue 1,988,000 2,221,000 3,681,000 283,000  
Americas          
Segment Information          
Revenue 3,334,000 13,412,000 15,801,000 1,034,000  
Americas | Product          
Segment Information          
Revenue 2,372,000 11,561,000 12,746,000 751,000  
Americas | Service          
Segment Information          
Revenue 962,000 1,851,000 3,055,000 $ 283,000  
EMEA          
Segment Information          
Revenue 3,299,000 6,250,000 8,993,000    
EMEA | Product          
Segment Information          
Revenue 2,411,000 5,909,000 8,430,000    
EMEA | Service          
Segment Information          
Revenue 888,000 341,000 563,000    
APAC          
Segment Information          
Revenue 1,468,000 1,214,000 1,645,000    
APAC | Product          
Segment Information          
Revenue 1,330,000 1,185,000 1,582,000    
APAC | Service          
Segment Information          
Revenue $ 138,000 $ 29,000 $ 63,000